Shipping policy

Shipping Policy

Thank you for shopping with Little Smiles.

Shipping

Little Smiles currently delivers within South Africa.

Free standard delivery is available on all orders, with no minimum order value required.

Order Processing

Orders are normally processed within 1–2 business days after successful payment.

Once your order has been processed, it will be handed to the relevant courier for delivery.

Delivery Times

Standard delivery is estimated at 8–12 business days after dispatch.

Delivery times may vary depending on the delivery address, courier service, public holidays, weather conditions, or other circumstances outside of our control.

While we aim to meet the estimated delivery times, Little Smiles cannot guarantee a specific delivery date.

Order Tracking

Where tracking information is available, tracking details will be provided to the customer once the order has been dispatched.

Delivery Delays

If your order is delayed by the courier, Little Smiles will assist where possible. However, courier delays and circumstances outside our reasonable control are not the responsibility of Little Smiles.

If your order has not arrived within a reasonable period after the estimated delivery time, please contact us so that we can assist.

Incorrect Delivery Information

Customers are responsible for providing a correct and complete delivery address at checkout.

If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery charges may apply.

Contact

If you have any questions regarding shipping or delivery, please contact Little Smiles using the contact information provided on our website.